Privacy Policy

This Privacy Policy explains how Amunra Casino may collect, use, store and share personal information when you visit the website, create an account, use casino services or contact support. We aim to handle information responsibly, transparently and only for appropriate business, security and legal purposes. By using the website, you acknowledge that information may be handled as described below.

Amunra Casino holds a licence from the Anjouan Gaming Authority (Comoros), reference ALSI-202411077-FI2, and is additionally authorised by the Philippines Amusement and Gaming Corporation (PAGCOR).

Information we may collect

To provide online gambling services, Amunra Casino may handle information that identifies you, relates to your account or is connected with your use of the website. The information collected depends on the services you use, the checks required and the choices you make. Some information is provided directly by you, while other information may be generated when you use the website.

Account and identity information

Name, date of birth, residential information and other details used to create and maintain an account.
Login details, account preferences, communication choices and records of requests made to support.
Information needed to confirm that an account belongs to the person using it and that the person is eligible to use the services.

Verification and financial information

Verification documents or information supplied for identity, age, residency or account checks.
Payment details, transaction records, deposits, withdrawals, balances and related account activity.
Information used to identify unusual activity, prevent fraud, protect accounts and support responsible operation of the website.

Technical and usage information

IP address, browser type, operating system, device identifiers, general location information and similar technical details.
Website activity, pages visited, session information, preferences and interactions with features or communications.
Cookie and similar technology information, where these technologies are used and permitted by your browser settings.

You should provide information that is accurate and kept up to date. If you submit information about another person, you should have an appropriate reason and permission to do so. Please avoid sending unnecessary sensitive information through ordinary messages or support channels.

How we use information

Personal information may be used to operate, maintain and improve Amunra Casino and its services. We use information for purposes connected with the relationship between you and the website, including the following:

Creating, administering and securing your account.
Processing requests, transactions and account activity.
Completing identity, age, eligibility, verification and account security checks.
Detecting and preventing fraud, unauthorised access, money laundering, abuse and other harmful or unlawful activity.
Meeting legal, regulatory, tax, reporting, record-keeping and responsible gambling obligations that apply to the services.
Responding to questions, complaints, technical issues and other support requests.
Monitoring website performance, troubleshooting errors and improving features, content and user experience.
Understanding how players use the website so that services, communications and security measures can be developed appropriately.
Sending service messages, account notices and other communications needed to provide the services.
Sending marketing communications where permitted and where you have provided any consent that is required.

Where information is used for marketing, you can choose not to receive promotional communications. Choosing not to receive marketing does not stop essential service, security or account messages. We may also use information in an aggregated or de-identified form for analysis, reporting, security and service improvement where it no longer reasonably identifies you.

Sharing information

Information may be shared with service providers and professional partners that help operate the website, process payments, perform verification, provide technology, deliver communications, monitor security or assist with support. These parties should receive information only as reasonably necessary for their services and are expected to handle it appropriately.

Information may also be disclosed where reasonably necessary to protect players, the website or other people; to investigate suspected misuse; to respond to valid legal or official requests; or to meet applicable obligations. We do not use personal information for unrelated purposes without an appropriate basis or permission where permission is required.

Cookies, security and retention

Cookies and similar technologies

Amunra Casino may use cookies and similar technologies to keep the website working, remember preferences, support account sessions, understand website usage, improve performance and help protect against suspicious activity. Some cookies may be necessary for core features, while others may support analytics, personalisation or communications.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect website functions, account access or the way some features operate. Your browser may also allow you to delete cookies already stored on your device. Cookie settings do not necessarily remove information that has already been collected or that is needed for security, account administration or legal purposes.

Security

Reasonable technical, organisational and administrative measures may be used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, authentication procedures, monitoring, secure transmission and staff or provider processes designed to protect information.

No website, device or online transmission can be guaranteed to be completely secure. You are responsible for keeping your login details confidential, using suitable device security and contacting support promptly if you suspect that your account or personal information has been compromised.

Storage and retention

Personal information may be stored by Amunra Casino or by service providers working on its behalf. Depending on the service and the provider, information may be processed in Australia or another location. Appropriate steps should be taken to handle information securely and consistently with applicable requirements.

Information is kept for as long as reasonably needed for the purposes described in this policy, including account administration, dispute handling, security, reporting and business records. Some records must be kept for a period required by law even after an account is closed. When information is no longer required, it may be securely deleted, destroyed or de-identified, subject to available technology and applicable obligations.

Your privacy choices and data rights

Depending on your circumstances and applicable privacy requirements, you may be entitled to ask what personal information we hold about you, request access to that information, ask for inaccurate or incomplete information to be corrected, request deletion of information that is no longer required, and withdraw consent to marketing communications. You may also ask questions about how your information is used or raise a concern about its handling.

How to make a request

For privacy and data requests, contact support@amunra-casino.wtf. Please explain your request clearly and include enough information for us to understand which account or records it relates to. We may need to verify your identity before providing information, making changes or completing a deletion request. This helps protect accounts and prevents information from being disclosed to the wrong person.

Access: ask for a copy of personal information held about you, subject to applicable exceptions and verification requirements.
Correction: tell us which information is inaccurate, incomplete or out of date so it can be reviewed and updated where appropriate.
Deletion: request deletion of your data where it is no longer needed or where deletion is otherwise available. Some information cannot be deleted immediately because it must be retained for legal, security, dispute or record-keeping reasons.
Marketing consent: withdraw consent to marketing by contacting support@amunra-casino.wtf or using the unsubscribe option in a promotional message, where available. You will continue to receive essential account and service communications.

We aim to respond to valid requests within a reasonable timeframe. The outcome may depend on the type of request, the information involved and any obligations that apply. If a request cannot be completed in full, we will provide a general explanation where appropriate.

Updates to this policy

This Privacy Policy may be updated when services, technology, business practices or applicable requirements change. The revised version will be made available on the website and will apply from its stated effective date. You should review this page periodically. Continued use of the website after an update may indicate that you have read and understood the revised policy.